Privacy policy

Alix Monroe, LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.byalixmonroe.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, certain information about your device is automatically collected. This includes details such as your web browser, IP address, time zone, and some of the cookies stored on your device. Additionally, as you navigate through the Site, we gather information about the specific web pages or products you view, the websites or search terms that directed you to our Site, and how you interact with the Site. We refer to this data as "Device Information."

We collect Device Information using various technologies, including:

  • "Cookies": These are data files that are placed on your device or computer and typically contain an anonymous unique identifier. For more details about cookies and how to disable them, please visit http://www.allaboutcookies.org.
  • "Log files": These files track actions taking place on the Site and gather data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels": These electronic files record information about how you browse the Site.

    When you make a purchase or attempt to purchase through the Site, we collect certain information from you, which includes your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information."

    In this Privacy Policy, "Personal Information" encompasses both Device Information and Order Information.

    HOW DO WE USE YOUR PERSONAL INFORMATION?

    We make use of the collected Order Information in several ways to ensure a seamless shopping experience for you through our website. This includes processing your payment details, organizing shipments, and sending you invoices and order confirmations. Additionally, we employ the Order Information for the following purposes:

    1. Communication: We use your Order Information to effectively communicate with you, addressing any queries or concerns you may have.

    2. Risk Assessment: Our team screens the orders for potential risks or fraudulent activities, aiming to maintain a secure environment for all our customers.

    3. Personalized Information and Advertising: With your consent, we utilize the preferences you have shared with us to provide you with tailored information and relevant advertisements about our products or services.

    As for the Device Information we gather, it serves two main purposes:

    1. Risk and Fraud Detection: We leverage the Device Information, specifically your IP address, to identify and prevent potential risks and fraudulent activities, safeguarding your interests.

    2. Site Improvement: We analyze the Device Information to enhance and optimize our website. By generating analytics on how customers browse and interact with the site, we can improve its functionality and usability. Additionally, we assess the effectiveness of our marketing and advertising campaigns to better cater to your needs.


    SHARING YOUR PERSONAL INFORMATION?

    We value your privacy and strive to be transparent about how we handle your Personal Information. In order to enhance your experience and provide our services, we may share your Personal Information with third parties, as detailed below.

    1. Service Providers: We work with trusted third-party service providers to assist us in various aspects of our operations. For example, we use Shopify to power our online store, and you can learn more about how Shopify handles your Personal Information by visiting their privacy policy at https://www.shopify.com/legal/privacy. Additionally, we use Google Analytics to gain insights into how our customers use our website, and you can find more information about Google's data usage at https://www.google.com/intl/en/policies/privacy/. If you prefer not to be included in Google Analytics, you can opt out at https://tools.google.com/dlpage/gaoptout.

    2. Legal Obligations: We may share your Personal Information when required to comply with applicable laws and regulations, respond to a lawful request such as a subpoena or search warrant, or to protect our rights.

    3. Behavioral Advertising: As part of our commitment to providing personalized and relevant content, we may use your Personal Information to deliver targeted advertisements and marketing communications that we believe may be of interest to you. If you would like to understand more about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

     

    Do Not Track

    Please be aware that we do not change our data collection and usage practices in response to Do Not Track signals from your browser.

    Your Rights

    If you are a European resident, you have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise these rights, please contact us using the information provided below. Please note that, as a European resident, we process your information to fulfill contracts or pursue legitimate business interests as mentioned above. Additionally, your information may be transferred to countries outside of Europe, including Canada and the United States.

    Data Retention 

    When you place an order through our website, we will retain your Order Information for our records unless you request its deletion.

    Changes

    We may update our privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

    CONTACT US

    If you have any questions or concerns regarding our Privacy Policy or how we handle your Personal Information, please contact us at byalixmonroe@gmail.com